Customer Support Representative

Job description
Role & responsibilities


Excellent verbal and written communication skills.
Strong customer service orientation with problem-solving abilities.
Ability to handle multiple tasks (inbound and outbound) with efficiency.
Basic computer knowledge and typing skills.
Good listening skills, patience, and empathy.
Ability to work in rotational shifts (if applicable).

Preferred candidate profile


Minimum: High school diploma / Graduate (depending on company requirements).
Prior experience in a BPO/call center (inbound or blended process) is preferred but not mandatory.
Freshers with good communication skills are welcome.