Deputy General Manager – Business Development / Sales - Air Cargo (International or Domestic)

Job Title:  Deputy General Manager (DGM) – Business Development / Sales

Department:  Business Development / Sales

Industry:  International & Domestic Air Freight, Door-to-Door Services & Cross Border E-commerce

Experience:  8–10 years in Air Cargo (International or Domestic)

Education Qualification:  Degree in Supply Chain Management, Logistics, or related field; UG / PG or MBA

JOB SUMMARY

We are looking for a Deputy General Manager – Business Development / Sales to lead business growth in International & Domestic Air Freight, Door-to-Door Services and Cross Border E-commerce. The role involves leading a team, driving sales from new and existing customers, managing key accounts and carrier relationships, and supporting senior management with market and industry intelligence.

KEY RESPONSIBILITIES

• Business Development in International & Domestic Air Freight & Door-to-Door Services and Cross Border E-commerce.
• Generate sales from new and existing customers to achieve assigned sales targets.
• Develop and maintain a healthy multi-level sales funnel to drive sustainable sales growth.
• Willing to travel extensively anywhere across the country or in the territory as defined by the reporting manager.
• Conduct cold calls to prospect, qualify and schedule appointments.
• Map each corporate client and develop a deep understanding of the organization, key decision-makers, current and future plans, etc., and develop bespoke solutions to cater to their unique business needs.
• Visit clients, conduct surveys, prepare client proposals, follow up, negotiate and convert opportunities into business.
• Update sales activities on a daily basis on CRM or as directed by the reporting manager.
• Maintain MIS and submit Daily, Monthly and Quarterly Reports. Study data and provide analytical reports and trends.
• Attend networking events, conferences and seminars.
• Achieve or exceed individual sales goals, and revenue and profit targets as assigned within defined timelines.
• Assist the marketing team, business development team and management in developing and executing sales and marketing campaigns.
• Retain customers, increase business from existing customers and increase the overall client base.
• Work closely with the Head of the Department in Key Accounts Management, Business Development & Support Operations.
• Ensure receivable management is under control and increase cash flow. Follow the credit policy verbatim.
• Monitor business volume closely vis-à-vis targets assigned.
• Assist senior management in collating data / business intelligence on the international and domestic air cargo industry — on trade lanes / routes, commodities, competitors, and market trends and developments.
• Liaise with Air Cargo Carriers for business volumes and maintain a healthy relationship.

SKILLS & REQUIREMENTS

• Sound knowledge of air cargo (international & domestic) operational processes.
• Great capability and confidence for leading a team across the country or any area as defined by the reporting manager.
• Capability to represent the company at corporate / non-corporate customers and make presentations on services / products with confidence.

DESIRED CANDIDATE PROFILE

• Excellent communication skills & a capable / proactive team leader.
• 8–10 years of experience in Air Cargo (International or Domestic); additional Cross Border E-commerce experience would get higher preference.
• Keep track of market developments and competitors, and take proactive measures to sustain business goals.